Tuesday, May 22, 2018

CC 140 Business Communication - May 22nd & 24th

We have our Unit 1-8 exam this week. Good luck!


Below is the class syllabus. Please take a minute and read through it.


Here are today's resources:


HOMEWORK:

  • Read Chapter 9: Negative Letters

    • Here is an email from a customer.
    • Please write a formal negative response to this email.
      • Use an indirect strategy with all four steps 

  • No class on the 5th & 7th



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