CC 140 Business Communication - Week of August 26th - Week #8

Below is the class syllabus. Please take a minute and read through it.

• CC 140 Syllabus 

Special Note for Friday:

• No Class Friday, September 30th
• Make-up Class will be Thursday the 29th at 3 pm in room 4-1

Here are today's resources:

• Chapter 9 Slides
• Chapter 9 Vocabulary 

HOMEWORK:

• Read Chapter 9: Negative Letters

• Negative Email Response
• Here is an email from a customer.
• Please write a formal negative response to this email.
• Use an indirect strategy with all four steps


DRAFT DUE ON THURSDAY FINAL DUE NEXT WEEK