CC 140 Business Communication
Tuesday, November 26, 2019
CC 140 Business Communication - Week of November 25th - Week #8
Below is the class syllabus. Please take a minute and read through it.
CC 140 Syllabus
Here are today's resources:
Chapter 9 Slides
Chapter 9 Vocabulary
HOMEWORK:
Read Chapter 9: Negative Letters
Negative Email Response
Here is an email from a customer.
Please write a formal negative response to this email.
Use an indirect strategy with all four steps
DRAFT DUE ON NEXT CLASS (THURSDAY/FRIDAY)
FINAL DUE NEXT WEEK
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