Tuesday, November 24, 2020

CC 140 Business Communication - Week of November 23th - Week #8

 Below is the class syllabus. Please take a minute and read through it.


Here are today's resources:


HOMEWORK:

  • Read Chapter 9: Negative Messages 
    • Here is an email from a customer.
    • Please write a formal negative response to this email.
      • Use an indirect strategy with all four steps

    DRAFT DUE ON NEXT CLASS (THIS THURSDAY) FINAL DUE NEXT WEEK
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